SHOPPING INFORMATION

We currently only ship in JHB, Monday till Friday 7am – 4pm. Outside of Gauteng is handled by courier.  If you are in a total jam and ask us really nicely we can see what we can do about Saturday.

Shipping-Delivery

Not for free… I know BUMMER! Let us know where you want the item delivered and we will quote you with the shipping costs.

Yes! You will get a tax invoice – we are a VAT vendor.

Yes please! We honestly love talking to you. Everything is run by real people so send us a message in the chat below or give us a call. on  011 234 9900

We are here to answer your questions.

Look at the time, is it after hours? Is it a Sunday? We are only available to answer your burning questions during our working hours but do not fret! Send us your email address and we will email you the response.

Well you could google it… But why do that when the Premium Outlet experts are on hand. Message us in the chat below and we will answer your questions and give you personalized, unbiased advice.

Email: info@premiumoutlet.co.za Phone: 011 234 9902 , Chantell: 083 228 2184 & David 0651364467

That’s where I am sitting! We have some demo appliances and can source and order other appliances for you. We hold new items but not a lot so check with us first before making the trek. We are located at 10B Achter Road, Paulshof Sandton. 

PAYMENT INFORMATION

Oooooh yes! We hold none of your payment info ourselves, everything is done through PayFast which is secured using Secure Socket Layer (SSL) technology with high security 256 bit encryption.

Use our Wishlist function to save products that you are interested in buying. You can come back later to purchase them.

You have the right to inspect your goods upon delivery. If upon inspection you find that the item is damaged or is not the item you originally ordered, you can refuse the delivery. At your request the right goods will be replaced and redelivered to you at no extra cost.

If you change your mind and wish to return the goods you have bought from us, you can do so. If you are not happy with your purchase you have up to 7 days from the day you received your order to return it without penalty. The goods need to be in unused original condition. You may be liable for the direct costs of returning the goods. All returned Items are subject to inspection to ensure the items are suitable for a refund. Find out more about our Returns Policy here.*