Yes! You will get a tax invoice – we are a VAT vendor.
Yes please! We honestly love talking to you. Everything is run by real people so send us a message in the chat below or give us a call. We are here to answer your questions.
Well you could google it… But why do that when the Premium Outlet experts are on hand. Message us in the chat below and we will answer your questions and give you personalized, unbiased advice.
Oooooh yes! We hold none of your payment info ourselves, everything is done through PayFast which is secured using Secure Socket Layer (SSL) technology with high security 256 bit encryption.
You have the right to inspect your goods upon delivery. If upon inspection you find that the item is damaged or is not the item you originally ordered, you can refuse the delivery. At your request the right goods will be replaced and redelivered to you at no extra cost. Alternatively you can cancel the order and get a full refund.
If you change your mind and wish to return the goods you have bought from us, you can do so. If you are not happy with your purchase you have up to 7 days from the day you received your order to return it without penalty. The goods need to be in unused original condition. You may be liable for the direct costs of returning the goods. All returned Items are subject to inspection to ensure the items are suitable for a refund. Find out more about our Returns Policy here